Frequently Asked QuestionsQuestions and Answers


Common Queries and Questions

This is a short list of our more common frequently asked questions. If your question is still not answered, please fill out the form at the bottom of the page to ask us directly. We'll get back to you as soon as we can!

  • Q. How much will it cost to cut down my tree? +

    A. It's very difficult to provide a quote without viewing the tree (either from a photo or in person). That's why Total Tree Management provides free, no obligation quotes. This way the tree can be assessed – access points determined, safety measures analysed and method of removal discussed with you.
  • Q. Are you insured? +

    A. Yes fully insured and qualified. With a $10 Million Public Liability Insurance.
  • Q. How much does a quote or inspection cost? +

    A. Absolutely nothing! Total Tree Management provides FREE, no obligation quotes.
  • Q. Do I need council approval to prune or remove my trees? +

    A. Requirements may vary, check with your local council or if you take advantage of our free quote, we can inform you whether council approval is necessary.
  • Q. Do you remove stumps? +

    A. Yes! We use a stump grinder to grind the stump just below ground level. Poisoning stumps could also be helpful if the stump is inaccessible.
  • Q. Can I keep my wood for firewood? +

    A. Yes, this can be discussed when you're provided with a free quote. If you need the wood cut up into fire wood size, please mention this when the quote is taking place.
  • Q. Can I keep the wood chips? +

    A. Yes, all mulch can be kept. Please notify us that you wish to retain or have mulch removed when we provide your quote. We'll unload the mulch in an accessible area for you.
  • Q. Payment options? +

    A. Cash, cheque, electronic transfer/direct debit & we now accept credit card over the phone (surcharge applies).
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